499bwt Privacy Policy —
Your Information Is Safe With Us

When you register and use 499bwt's services, we collect certain personal information. This is collected solely for service delivery, security purposes, and legal compliance. We do not ask for anything unnecessary.

499bwt collects each piece of information for a specific purpose. There are no hidden agendas — we believe transparency is always the best policy.

• Account creation and management: To complete the registration process and keep your account secure.
• Identity Verification (KYC): To prevent fraud and verify age — this is a legal requirement.
• Payment Processing: To process deposits and withdrawals quickly and securely.
• Customer Support: To resolve your issues and provide support.
• Security Monitoring: To detect unusual activity and keep your account secure.
• Legal compliance: To comply with applicable laws and regulatory guidelines.
• Platform Improvement: Anonymous analytics data is used to improve the user experience.
• Promotional Communications: Only to send you offers and updates with your consent.

If your information is to be used for any purpose beyond those listed above, you will be informed in advance and your consent will be obtained.

499bwt does not retain data beyond what is necessary. How long we keep your information depends on its type and any applicable legal requirements.

• Account information: For the duration your account is active, and up to 5 years after closure if legally required.
• Transaction Records: 5 years from the date of the last transaction — in compliance with financial regulations.
• KYC documents: Up to 5 years after account closure, as required by regulatory authorities.
• Support Conversations: Deleted 6 months after the issue is resolved.
• Cookie and session data: Upon session expiry or within a maximum of 30 days.
• Anonymous Analytics Data: Indefinitely — as it contains no personally identifiable information.

499bwt does not share your information with third parties — that is a core principle we stand by. There are limited exceptions where sharing is legally required or strictly necessary to deliver our services.

• Payment Processor: Payment gateways such as Mobile Banking, Nagad, and Rocket — only the data necessary to complete the transaction.
• Identity Verification Service: Authorized third-party verification providers for the KYC process.
• Law enforcement agencies: Under a court order or valid government directive.
• Security Partners: Contracted partners for cybersecurity and fraud prevention.

When sharing data with third parties, we ensure they follow the same privacy standards and are bound by a formal agreement with us.

All financial transactions on 499bwt are fully secure. We use PCI-DSS compliant payment gateways that meet the highest international standards for payment security.

• All data is transmitted through encrypted channels during deposits and withdrawals.
• Full mobile banking numbers are not stored on our servers.
• Once a payment is successful, only the transaction ID and amount are recorded.
• Two-factor verification (OTP) is mandatory for every withdrawal request.
• Unusual payment activity is automatically flagged and reviewed.

499bwt uses cookies on its website and app. Cookies are small data files stored in your browser that help the website remember your preferences.

You can delete or block non-essential cookies at any time through your browser settings. However, disabling essential cookies may cause some features of 499bwt to stop working properly.

499bwt's Privacy Policy is built to international standards. You may exercise the following rights completely free of charge:

• Right to Know: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
• Right to Restrict Processing: You may request that we restrict the use of your data for specific purposes.
• Right to Data Portability: You can request a copy of your information in a portable, easy-to-read format.
• Right to object: You may object to the use of your data for marketing or profiling purposes.

To exercise any of these rights, write to us at [email protected]. We typically process your request within 30 days.

499bwt is strictly for users aged 18 and above. We do not knowingly collect or store personal information from minors.

• Age verification is mandatory at the time of registration.
• When in doubt, national ID verification is carried out through the KYC process.
• Any account found to belong to a minor is immediately closed and all associated data is deleted.
• If parents have concerns, they can contact our support team to request an investigation.

While 499bwt maintains the highest security standards, in the event of a data breach we act swiftly and transparently.

• Identification: Our 24/7 security team detects any unusual activity in real time.
• Notification: Affected users will be notified within 72 hours upon confirmation of a breach.
• Remedy: Affected accounts are secured and a password reset request is sent out.
• Investigation: We investigate the root cause and take steps to prevent the same issue from happening again.
• Notifying the Regulatory Authority: Regulatory authorities are notified in accordance with applicable law where required.

If you notice any unusual activity on your account, change your password immediately and notify our support team.

499bwt may update this Privacy Policy from time to time. If any significant changes are made, we will notify you via your registered email or mobile number. The date of the latest update is always shown at the top of this page.

If you have any questions or concerns about our Privacy Policy, please reach out to our data protection team: